Mad Over Donuts
Taking India’s first homegrown donut brand from launch to the becoming a household name 10 years later
the
Brief
We started representing Mad Over Donuts as a client almost 14 years ago. The journey with them, from nearly a single store to 140 stores today, has been nothing short of magic. The team there remains the same - we've grown old together - quite literally, but that's the beauty of longstanding relationships, right? :) Today, seeing Mad Over Donuts shine and rise above all competition makes us so proud. Initially, the focus was to create awareness of India’s first homegrown gourmet donut brand and the donut in general, which enjoyed limited popularity. As the Brand grew, the communication shifted to brand recall, brand preference, and eventually, loyalty. Over the next 10 years, the Brand’s personality has been shaped through an eclectic mix of media management, events, and digital activations. Mad Over Donuts has waded through the spurts and plateaus, navigated stiff domestic and international competition, and exciting new product launches. At every stage, it has blossomed to become India’s favourite donut brand that continues to dominate and grow in more Indian cities. International players with deep pockets and bullish expansion plans could not withstand the magnificence of what this Brand aimed to build.
the
Strategy

Initially, educate the media and market about the new product, widespread trials, creating awareness
Creating a founder story that started in Singapore, took inspiration in the US, and flourished in India
Maintaining interest in the Brand through the crests and troughs
Building new audiences with every new product launch
Use of influencer marketing, on-ground activations, social media engagement, and corporate outreach to build a wholesome, all-round clientele

    The
    Outcome

    Mad Over Donuts grew from merely a few stores to 140 stores that it is today across 6 cities and more being planned in the near future.
    The Brand withstood competition from international giants, who eventually had to rationalize their stores and even retreat, whereas Mad Over Donuts’ steady growth continued.
    Succeeded in making donuts a household product, with it being gifted for Diwali and Christmas, Valentine’s Day, and Ganesh Chaturthi, thus becoming an integral part of the modern Indian society
    Increase in product categories, vibrant mix of clientele, creation of long-running marketing properties, and remaining relevant through the fast-changing food industry

      Press Coverages

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