Crisis & Issues Management is not about damage control after the fact. It’s about preparedness, speed, and credibility. We help clients develop robust reputation protection systems—from crisis communication frameworks and holding statements to spokesperson training and escalation protocols.

Our team is trained to handle high-stakes scenarios—data breaches, product recalls, legal investigations, executive misconduct, regulatory scrutiny, negative media exposure, social media backlash, and more. We work in close coordination with legal, HR, compliance, and internal comms teams to ensure every message is aligned, timely, and legally sound.

Identification

We also believe in proactive issue identification. Through ongoing media and social listening, stakeholder sentiment tracking, and scenario planning, we identify emerging risks before they turn into full-blown crises. And when they do, we’re battle-tested—responding quickly, calmly, and strategically to help protect brand reputation and maintain stakeholder trust.

But our role doesn’t end when the headlines fade. We support brands through post-crisis reputation recovery with tailored communication plans, leadership visibility, media re-engagement, and audience rebuilding.

Service

At Bloomingdale PR, we see crisis not just as a threat—but as an opportunity to demonstrate leadership, accountability, and transparency. Because how you communicate when things go wrong says more about your brand than any campaign ever could.