PR and business strategy: why founders need comms at the table
Not long ago, we sat in a review with a startup’s core team. Product, growth, operations, HR, legal. Everyone was discussing targets. No one was talking about trust.
They were two months away from a major product rollout. Investor pressure was building. Internal teams were stretched. And yet, communications was brought in only during the final ten days.
This happens more often than most founders realise.
PR is still treated as something to switch on after decisions are made. But the brands that shape markets and culture do not communicate after the fact. They build with communication from day zero.
Here is why founders, especially in high growth environments, need comms at the table early.
Messaging is not a layer, it is a lens
A strong product with unclear positioning will always face a muted market response.
Effective PR teams do not just distribute stories. They help shape them. They understand how language lands, how markets interpret intent, and which narratives drive action.
We have helped founders rethink taglines, revise onboarding copy, and delay announcements. Not because execution was weak, but because the story was not ready.
Clarity often comes from an external perspective.
Speed without story is just noise
Founders move fast. That speed is an advantage. But without narrative alignment, it creates confusion.
We have stepped into launches where product, marketing, and leadership were all telling slightly different versions of the same story. One investor question or journalist query was enough to expose the cracks.
When comms is involved early, the narrative stays consistent across teams, platforms, and moments.
Issues do not wait for a PR brief
Some of the most serious business risks are reputational, not financial or legal.
A tweet. A leaked policy. A misinterpreted quote.
We have seen clients call mid crisis without a clear escalation plan or even a current boilerplate. We have also worked with teams who involved comms during quarterly planning. When issues arose, response time was measured in minutes.
The difference was simple. One saw PR as a service. The other saw it as a partner.
Founders shape culture, comms makes it coherent
Every founder creates a culture, intentionally or not. But culture does not scale unless it is articulated.
Communications helps translate founder intent into a narrative that attracts talent, builds partner confidence, and creates long term brand memory. This is not about polish. It is about identity.
And identity, when shaped clearly, becomes strategy.
If you are building fast and comms is still outside the decision loop, you are not just missing visibility. You are missing perspective.
That is worth fixing.
About Author

Vikram Kharvi
CEO, Bloomingdale PR
With over 27 years of experience, I specialize in transforming business challenges into opportunities through innovative marketing and PR strategies.
Corporate PR in India: what CXOs should expect from their agency
I have spent enough time in boardrooms to know when a PR brief is not really about press. It is about reputation, control and influence. Sometimes it is about protecting legacy. Other times, it is about reshaping it. Corporate PR in India has matured, but one thing...
Luxury isn’t dying. It’s just whispering now
If you have been watching fashion over the last eighteen months, the shift is unmistakable. Loud is out. Logos are shrinking. Colour palettes are softening. The mood is slower, more deliberate, more assured. What we are seeing is the rise of quiet luxury. And this is...
Media relations in India: what still works and what’s changed
I remember a time when media relations meant meeting a journalist for coffee, sending a press note, and waiting a week for coverage to appear in print. Today, everything moves faster. But the fundamentals have not disappeared. They have evolved. Founders still ask us,...



